Transform Your Business with Webex AI
Unlock the power of artificial intelligence
Enhanced Efficiency
Automate routine tasks and interactions, freeing up your team to focus on what matters most.
Smarter Collaboration
Boost productivity with automated meeting notes, insights, and seamless integration across your collaboration tools.
Superior Customer Experiences
Deliver fast, accurate, and personalized support 24/7 with advanced AI-powered capabilities.
Scalable & Secure Solutions
Leverage Cisco’s enterprise-grade AI, backed by CXAS expertise, to confidently scale and safeguard your business communications.
Smarter Customer Experiences
More Productive Teams
Bring the future of work to your business with Webex AI, fully supported and deployed by CX Advanced Solutions (CXAS). Whether you want to revolutionize your contact center or supercharge internal collaboration, our experts deliver enterprise-grade AI for every team.
The Webex AI Suite
Two Powerful Solutions
Webex AI Agent
Automate and personalize every customer interaction.
- AI-powered virtual agent for your contact center
- 24/7 chat and voice support
- Understands complex requests in natural language
- Instantly escalates to live agents when needed
- Real-time language translation
Result: Delight your customers, reduce agent workload, and streamline your support operations.
Webex AI Assistant
Boost productivity and collaboration for your teams.
- Real-time meeting transcription and translation
- One-click meeting summaries, notes, and action items
- Smart, context-aware suggestions and reminders
- Voice commands to schedule, search, or follow up
- Seamlessly integrates into all Webex platforms
Result: Make meetings count, keep projects on track, and empower every employee to do their best work.
AI Agent vs. AI Assistant:
| Webex AI Agent | Webex AI Assistant | |
|---|---|---|
| Who | Supports Your Customers | Empowers Your Teams |
| Where | Contact Center & Support | Collaboration, Meetings, Messaging |
| Focus | Automate & Enhance Service | Automate & Enhance Teamwork |
| Standout | Natural conversations & escalation | Summaries & productivity boosts |
Why Trust CX Advanced Solutions?
- Cisco-certified expertise: 19+ years with Cisco collaboration and AI.
- Personalized migration: Move to the cloud at your pace, protect your investments.
- White-glove service: We learn your business and tailor every step.
- Enterprise security: Deployed and supported by a partner known for integrity.
See Webex AI in Action
Experience how AI can transform the way you serve customers and work together.
Ready to Power Up Your Business with AI?
Choose a solution that’s both secure and flexible, ready out-of-the-box yet fully customizable to fit your unique needs. Let your customers reach out through their preferred channels, ensuring seamless digital-to-human transition—just as easy as messaging a friend.
